Terms of Service
Valid from September 01, 2017
1. General Provisions
1.1 This document is a public Terms of Service of tsrangers.com (hereinafter referred to as the Contractor) and contains all the essential conditions for the provision of information and consulting services.
1.2 Any person who has visited tsrangers.com website or other websites hosted on tsrangers.com subdomains that intend to acquire this or that information and advisory service and pay for the receipt of information and advisory services becomes the Customer.
2. The subject of the Terms of Service
2.1. The subject of this Offer is the paid provision to the Customer of information and consulting services regarding the use of the technical analysis platform on a subscription basis for a specified period with automatic renewal.
3. Terms and conditions of service
3.1. The Contractor provides information and consulting services on a monthly subscription basis.
3.2. The subscription starts from the moment the first payment is made for the Customer’s chosen Subscription Period with automatic renewal for the next Subscription Period after the previous one is completed.
3.3. The fact of making the first payment is the unconditional acceptance by the Customer of this Terms of Service. A customer who has used the services of the Contractor is considered as a person who has entered into a contractual relationship with the Contractor.
3.4. Application for Information and Advisory Services is made on the tsrangers.com website or on other websites located on tsrangers.com subdomains, or by sending a letter to the address [email protected].
3.5. After filling out the Application, the Customer pays for a subscription to Information and Advisory Services for the agreed period of subscription under this agreement without issuing an invoice with the obligatory indication of the Customer’s email.
3.6. At the time of payment, the Customer agrees to the terms of the automatic renewal of the subscription for the next subscription period after the completion of the previous one. The number of renewals is not limited unless the Customer renews the automatic renewal.
3.7. At the time of payment, the Customer agrees to the processing and storage of his personal data in accordance with the current legislation of the country at the location of the Contractor.
3.8. The customer has the right to cancel the automatic renewal of the subscription to the new period by sending an application to the address [email protected] no earlier than one week before the end of the subscription period.
3.9. Consulting services are provided in the form of instructions that are sent to the Customer by e-mail from [email protected], or through a private messaging system (messenger) only after receiving 100% of the funds from the Customer for the chosen subscription period into the Contractor’s account.
3.10. The Contractor undertakes to provide the Customer with information and consulting services in the form specified in clause 3.9 within 1 business day of receipt of 100% payment for the selected subscription period.
3.11. If the Customer has paid and has not received the services in the form of instructions within 1 business day after payment, it is necessary to contact the support service at [email protected], providing a link to a copy of the payment receipt.
3.12. This contract has the force of the Service Act.
3.13. The absence of substantiated claims and claims for the return of funds in accordance with section 4 of this contract within 48 hours after payment, including payment as part of the automatic renewal of the subscription, means that the services for the period of subscription are rendered on time and of good quality. Acceptance is made without signing acts.
3.14. The Contractor reserves the right to disconnect the Customer from the subscription to the information and consulting services without the right to refund in case of violation of the rules specified in the instructions that are sent to the Customer at the time the service is started.
3.15. Services are provided for personal use by the Customer. It is prohibited to transfer access details and instructions to third parties for their sharing without the express permission of the Contractor. The Contractor reserves the right to disconnect from the subscription to information and consulting services without the right to refund, in case of violation of this prohibition.
3.16. The Customer may not distribute (publish, post on Internet sites, copy, transfer or resell to third parties) for commercial or non-commercial purposes the information and materials provided by the Contractor to the Customer within the framework of this Terms of Service, create information products based on it, and or otherwise, except for personal use.
4. Conditions and procedures for the return of funds for information and advisory services.
4.1. In case of justified complaints about the quality of the service, a refund is possible within 48 hours after receiving the payment, including payment as part of the automatic renewal of the subscription.
4.2. The absence of justified claims to the quality of service within the prescribed period means that the services were provided on time and of proper quality. From now on, no refunds will be made.
4.3. After 48 hours after the payment, or after the actual start of the provision of services, or after the end of the subscription period for the services of the Contractor, the refund is also not carried out.
4.4. Customer fully understands and accepts that the occurrence of warranty case or other force majeure is not grounds for a refund made.
4.5. Free provision of information and advisory services, bonuses, free participation in seminars, free electronic goods are non-refundable. Separate goods from a package consisting of two or more goods are not returned. You can only return the entire package.
4.6. To receive a return, the Customer must send a request to return to the support service within the established period.
5. Responsibility of the parties and guarantees.
5.1. If the customer requires additional consultations or updates to the received instructions within the paid period for informational consulting services, the Contractor undertakes to provide new instructions within 5 working days after a request from the Customer, except in cases specified in sections 3.14 and 5.9.
5.2. The Customer is obligated to ensure uninterrupted operation of the Internet channel, equipment, and software on their side throughout the subscription to the Contractor’s services.
5.3. The Contractor is not responsible for the inability to serve the Customer due to problems related to the malfunctioning of the Internet channel, equipment, or software on the Customer’s side.
5.4. In the case when the application contains inaccurate or incomplete data, the Contractor shall not be liable to the Customer for the provision of information materials on erroneously specified data not to the Customer, but to third parties.
5.5. The Contractor is not responsible for the Customer’s further use of any information received by him in the process of the Contractor providing information and consulting services, including for the final result obtained by the Customer when using any kind of information and consulting services of the Contractor.
5.6. The Customer acknowledges and agrees that the ThinkOrSwim software, its logo, images, and all related elements are registered trademarks and intellectual property of Charles Schwab. The Contractor has no direct or indirect connections with Charles Schwab. The Customer is solely responsible for the use of the site and its content, which includes, but is not limited to, the use of ThinkOrSwim information, materials and tools in accordance with applicable law, as well as for any actions related to the violation of intellectual property rights or other rights of Charles Schwab. The Customer agrees to indemnify Charles Schwab for any damage, direct or indirect loss resulting from such actions.
5.7. The Contractor shall not be liable in the event of an improper provision of the service, if the improper performance was the result of inaccuracy, insufficiency or untimely information provided by the Customer, as well as due to other violations of the terms of this Agreement by the Customer
5.8 The Contractor shall not be liable for the discrepancy of the provided service to the Customer’s expectations and / or for his subjective assessment, such non-compliance with expectations and / or negative subjective assessment are not grounds for the return of the paid funds.
5.9. The Contractor shall be released from liability for full or partial failure to fulfill obligations under this Agreement, if this failure resulted from force majeure circumstances that arose after the conclusion of the Agreement, as a result of emergency events that the Parties could neither foresee nor prevent by reasonable measures (force majeure).
5.10. ATTENTION!!! The Contractor is released from warranty obligations in the event of sudden and unpredictable events related to TDA and Charles Schwab, for example: mass disconnection of users from the technical analysis platform, complete closure or bankruptcy of TDA and Charles Schwab itself, or a change in the method of user authorization, or a change in it user verification policies, or the introduction of a subscription fee for quotes or another force majeure event that the Contractor cannot influence in any way. Such events are considered force majeure and are not grounds for the Contractor to return the money paid to the Customer.
5.11. The Customer fully understands the risk associated with the occurrence of the cases specified in 5.10. and refuses any claims (material, moral, or others) to the Contractor.
5.12. The Contractor does not make any guarantees regarding the speed of operation of the technical analysis platform, and does not guarantee the uninterrupted operation of its operation, as well as the speed and uninterrupted operation of the proxy (if the proxy is included with the instructions). Complaints about the speed and reliability of the technical analysis platform, complaints about the speed and reliability of the proxy are not a warranty case and are not grounds for the Contractor to return the funds paid by the Customer.
5.13. The total liability of the Contractor under the Terms of Service, for any claim or claim in relation to the Terms of Service or its execution cannot exceed the amount of funds received under the Customer’s last subscription under this Terms of Service.
5.14. For failure to fulfill or improper fulfillment of obligations under this public Terms of Service, the Parties are liable in accordance with the current legislation of the country at the location of the Contractor.
6. Intellectual property
6.1. All information materials provided by the Contractor to the Customer in the process of providing services, as well as photos and videos, are the intellectual property of the Contractor, all rights to which are protected by the laws of the country where the Contractor is located.
6.2. Illegal use (reproduction, distribution, importation, public display, etc.) of the specified materials, information, works and teaching aids of the Contractor without the written consent of the latter entails civil, administrative and other liability in accordance with the current legislation of the country at the location of the Contractor.
7. Validity period and changes to the Terms of Service
7.1. The Agreement comes into force from the moment of its conclusion (Acceptance of the Terms of Service) and is valid until the Parties fulfill their obligations.
7.2. All disputes and controversies are resolved by negotiation of the Parties.
7.3. All issues not regulated by this Terms of Service are resolved in accordance with the current legislation of the country at the location of the Contractor.